Privacy policy

At Rocklin Real Estate, accessible from https://www.rocklinutah.com, your privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect and how we use, disclose, and protect your personal information.

We may collect personal information when you:

• Fill out a contact form
• Request a consultation or property information
• Communicate with us via phone or email

Types of information may include:

• Name
• Email address
• Phone number
• Any additional information voluntarily provided

We use your information to:

• Respond to inquiries and provide real estate services
• Send text messages about your enquiry, if you agreed to them (see Text messages below)
• Send updates or newsletters (if you opt in)
• Improve our website and customer experience
• Comply with legal obligations

We do not sell or rent your personal information to third parties. We may share information with trusted service providers who help us operate our website or conduct business, as long as they agree to keep this information confidential. Those providers include our website host, our database provider, and GoHighLevel, the customer relationship system we use to manage enquiries and messages.

Consent to receive text messages is never shared with or sold to third parties for their own marketing.

Our providers include Railway (website hosting), Neon (database), Cloudflare (photo storage and DNS), GoHighLevel (enquiry forms, messaging and customer records) and Buildium (rental management).

Our website may use cookies to enhance user experience, track website usage, and improve our services. You can disable cookies through your browser settings.

We use Google Analytics to understand how visitors use the site, such as which pages are viewed and how people arrive. Google Analytics sets cookies and collects information like your device, browser, approximate location and the pages you visit; it does not tell us who you are. You can opt out with Google's browser add-on (tools.google.com/dlpage/gaoptout). Google's Privacy Policy (policies.google.com/privacy) applies.

We use the Meta Pixel to measure our advertising on Facebook and Instagram and to show our ads to people who have visited this site. It sets cookies and sends Meta information such as the pages you view and your browser and device. You can control how Meta uses this in your Facebook or Instagram ad settings. Meta's Privacy Policy (facebook.com/privacy/policy) applies.

Pages with an enquiry form load that form from GoHighLevel, which may set its own cookies to run the form, and use Google reCAPTCHA to block spam. Google's Privacy Policy (policies.google.com/privacy) and Terms of Service (policies.google.com/terms) apply to reCAPTCHA.

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

By providing your phone number, you consent to receive text messages from Rocklin Real Estate. Message and data rates may apply.

If you give us your phone number and tick the consent box on a form, we may text you about your enquiry: answering questions, arranging a showing or tour, and following up about homes or rentals you asked about. Some of these messages may be sent automatically.

Ticking that box is never a condition of buying, selling, renting, or any other service. You can leave it unticked and we will contact you by phone or email instead.

Message frequency varies, and message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. You can also ask us to stop at any time by emailing or calling us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties. Your number is shared only with the providers who help us send those messages on our behalf, such as our messaging platform, and they may not use it for their own purposes.

If you no longer want to receive texts, reply STOP to any message, or contact us and we will remove you. Reply HELP to any message for help.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

You have the right to:

• Access, update, or delete your personal information
• Opt out of receiving marketing communications
• Stop text messages at any time by replying STOP, or by calling or emailing us

To exercise any of these rights, please contact us at info@rocklinutah.com or call (801) 425-3478.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@rocklinutah.com
• Phone: (801) 425-3478